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Return Policy

golfstoreaustralian.com -

When you buy golf clubs from golfstoreaustralian.com, we want you to be happy with your purchase. However, we know sometimes you may need to return products. Please read the return policy carefully before you make the purchase.
1. We can offer full refund for quality problems. We cannot give a full refund for non-quality problems such as
A: the product does not look like the ones in your picture
B: The product is not what I imagined it to be.
C: I am not satisfied with this product.
2. Please be sure that the items are new, not used. We cannot accept return of used items.
3. Within 7 days (from the date you received the products), if you request returning the purchased items because of quality problems, you need to send back to us the products in original package (you have to pay the shipping fees). We offer free shipping for all the goods online and pay for the shipping cost. The shipping fee has to be repaid by the customers when returns happen.
4. When we received the returned package we will have a check of the products to see whether the problems are caused by human factors or not. If the package lost during the returning process, we are afraid that we cannot offer a refund.
5. The refund will be issued the card or account the customers used. It will take 10-15 business days for the bank to process the refund.
If you still have questions about the return policy, please feel free to send email to our customer service at service.golfstore@gmail.com

Recent Reviews Total4User Comment Num

Anonymous:
Can I collect golf clubs in London to see before I buy?
Reply: Sorry, we do not accept pickup of the goods. We only sell online, and we can offer free shipping to you.
rplattner:
can you deliver to johannesburg? South Africa what cost?
Reply: We can ship to johannesburg. The shipping fee is about 30 pounds.
Anonymous:
The return policy sounds reasonable. Hope everything will go well!
Reply: Hi, thank you for your message! Yes, sure, everything will go well when ordering on our site! If you like our products, please do not hesitate to order them now!
Anonymous:
7 days return policy? is it started from the order time or the delivery time? Lancy from denmark.
Reply: Dear

Thanks for your interest in our clubs. 7 days after you recieve the package.

Regards
Goods comment

Anonymous

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